Service

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I have forgotten my password, what do I do?

If you forget your password, simply go to the members area of the website.

On the members registration box there is a lost password feature. Insert your email address and click reset. You will be send an email to reset your password.

What are the Terms and Conditions of Sale?

The full Logitech Limited terms and conditions of sale can be found at /terms

How long will a glass plate last?

The lifespan of a Logitech glass plate is dependent on the usage and material being processed. Typically the plate should be replaced once the groove depth is below (1mm) 800 micron.

If it is a plain plate it should be replaced when the height from the process surface to the centre recess is below 1mm.

How long will a cast iron plate last?

The lifespan of a Logitech cast iron plate is dependent on the usage and material being processed. Typically the plate should be replaced once the groove depth is below (1mm) 800 micron.

If it is a plain plate it should be replaced when the height from the process surface to the centre recess is below 1mm.

Do you refurbish plates?

Logitech do not refurbish lapping plates due to the health and safety implications of handling and machining plates that have been used with various sample materials and consumables, some of which are hazardous to health. Customers who have previously purchased a plate and require a direct replacement will receive a 25% discount over the price of a new plate.

What is the minimum required groove depth of my drive ring?

Drive ring replacement
Over time the drive ring on your lapping jig will be worn away, this will be evident through the reduction of the groove depth when you invert the jig. When the grooves become shallow you can re-cut them if you have the necessary equipment (Logitech do not perform this service) and we would recommend that the new depth cut is 2.5mm. The second time this happens we recommend that you replace the drive ring, a replacement can be sourced fom Logitech

How long will a Logitech Jig last?

If properly maintained a Logitech jig will last for many years with few parts needing replaced.

It is recommended that jigs are stripped down for maintenance at a minimum of every 6 months or when necessary?