Last updated: November 2022
- The personal information we gather on our website
- The way we use personal information internally; and
- Our policy regarding sharing your personal information with others
Generally, you may browse the Site without directly providing any Personal Information (though we may automatically collect certain non-sensitive information as described further below, such as IP Address and log information). However, we may ask that you provide information, including, without limitation, personal information, at various times and locations through the Site. For example, if you decide to register with the Site to request information, you will be asked to provide information such as your name and email address. When using forms on the Site to communicate with us, you may choose to provide other Personal Information, such as your name, company name, mailing address, phone number, and email address. We may collect and store any Personal Information you input into the Site.
WHAT PERSONAL INFORMATION DO WE COLLECT?
Logitech Ltd. collects data in order to operate effectively and provide you with information about our products and services. You provide some of this data directly, such as when you complete the contact form on this website; when you request a quotation; when you contact us by telephone; when you request information at an exhibition or event; and when you subscribe to our emails.
The data we collect about you depends on the context of your interactions with Logitech Ltd., and the choices you make.
We may ask you to provide the following information:
- Name and job title
- Contact information including email address
- Demographic information such as postcode, preferences, and interests
- Other information relevant to customer surveys and/or offers
We also collect other information you provide to us, and the content of emails, voice messages, phone conversations, and other communications you provide. For example, this includes information such as feedback on our products and services; technical questions you ask us; and information you provide for support purposes.
You have choices about the data we collect. When asked to provide personal data, you may decline; however, if you choose not to provide data that is necessary to provide a product or service, you may not be able to use that product or service.
HOW WE USE PERSONAL INFORMATION
We may use the information collected and provided, individually or in an aggregate form, in order to:
- Contact you about the Site, Logitech products, news, and promotions
- Notify you about important changes to the Site;
- Evaluate products or services we could offer to you;
- Monitor or improve use of the Site;
- Compare and otherwise use data entered by users for any purpose including consulting, research and marketing;
- Customize any advertising and content you see on the Site;
- Provide specific information to you from us and/or our affiliates; and
- Send you promotional material from us and/or our affiliates.
We may store your information on 3rd party software platforms such as (but not limited to), HubSpot, Survey Monkey, Mail Chimp; as well as content management systems such as (but not limited to) WordPress and Umbraco.
PERSONAL INFORMATION RETENTION
Personal Information will be stored for as long as the information is required to fulfil our legitimate business needs or the purposes for which the Personal Information was collected, or for such period as is required by law.
LEGITIMATE INTEREST STATEMENT
Legitimate Interest means that Logitech may use your personal data which you have provided to us to contact you about marketing activities that we believe may be of interest to you. This is in accordance with GDPR Article 6(1)(f).
From time to time, Logitech Ltd. may send you information in accordance with our legitimate interest statement.
This may relate to, but not limited to:
- New products or product updates
- Technical Resources
You can choose to opt-out of these marketing communications at any time. To do this, please click the “unsubscribe” button found at the bottom of all marketing emails.
GOOGLE ANALYTICS & HUBSPOT
Further information on HubSpot and their terms and conditions of use and data privacy can be found at https://legal.hubspot.com/privacy-policy.
DISCLOSING PERSONAL INFORMATION TO THIRD PARTIES
We do not sell Personal Information about you to unrelated companies for their independent use. However, we may share your Personal Information with the categories of recipients described below:
- Logitech Ltd.’s divisions, holding companies, subsidiaries, and affiliates.
- Third-party service providers or other entities that are involved in the operation of the Site, help us provide you with our products and services, and that otherwise support our relationship with you (such as shipping or direct mailing organizations). In such cases, our agreements with these third parties do not permit them to use or disclose Personal Information for purposes other than fulfilling those services.
- Law enforcement, government agencies, or other regulators to comply with law or legal requirements, to enforce our agreements, and to protect our rights and the property or safety of Logitech Ltd, our users, or third parties.
- Transactional parties if we, or some or all of our assets, are acquired by another entity, including through a sale or in connection with a bankruptcy.
- Your employer or co-workers if you receive our products or services in connection with your employment.
We may also share Personal Information that has been anonymized or aggregated with third parties for any purpose.
Our website is not intended for children under 13 years of age. No one under the age of 13 may provide any information to us through the Site. We do not knowingly collect Personal Information from children under 13. If you are under 13, do not access, use, or provide any information on the Site or on or through any of its features. If we learn we have collected or received Personal Information from a child under 13 without parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us by sending us an email at email@example.com, or by writing to us at Logitech Ltd., Erskine Ferry Rd., Old Kilpatrick, Glasgow, G60 5EU, Scotland, UK.
Whilst every effort and measure is taken to reduce the risk of data breaches, we have dedicated controls and procedures in place for such situations, along with the procedures that are required to make notifications to the relevant Supervisory Authority and data subjects (where applicable).
PROTECTING PERSONAL INFORMATION
We take commercially reasonable steps to protect your Personal Information when you transmit it from your computer to the Site and to protect such information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. You should keep in mind that no Internet transmission is ever 100% secure or error-free. In particular, e-mail sent to or from the Site may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail. Where you use passwords, ID numbers, or other special access features on this site, it is your responsibility to safeguard them.
You should know that e-mail is not necessarily secure against all forms of interception. If your communication includes sensitive information about you or your company and you would prefer not to transmit this information in this fashion, please contact us by post or telephone rather than e-mail.
We collect email addresses that are: volunteered by the visitor; through e-mail messages addressed to us or our employees; through visitor responses via the “contact us” portion of the Site; or e-mail marketing destination web pages and public events. We use e-mail addresses for marketing purposes and to inform those interested in our products about events, products, services, or other items of interest. We may also use e-mail addresses volunteered by our visitors to register the visitor for an extranet account, to process orders for brochures and other written materials, or otherwise to respond to a visitor’s request.
YOUR INDIVIDUAL RIGHTS
With certain legal exceptions and limitations, you may exercise the following rights. We will not discriminate against you, in any manner prohibited by applicable law, for exercising these rights.
You have the right to request information about the categories and specific Personal Information we have collected about you, the sources of Personal Information, the purpose for collecting the Personal Information, the categories of third parties to whom we have sold your Personal Information or shared it for a business purpose and the types of Personal Information sold or shared. You may also request information about any third parties with whom we have shared your Personal Information for those third parties direct marketing purposes. You may request this information at the contact information above.
Deletion: You may request that we delete your Personal Information.
Correction: You have the right to ask us to correct your Personal Information
You may exercise these rights by emailing firstname.lastname@example.org, writing to us at Logitech Ltd, Erskine Ferry Rd, Old Kilpatrick, Glasgow, G60 5EU, Scotland, UK., making the request via our website at https://logitech.uk.com/contact/ or by calling +44(0)1389 875444. We will respond to any such requests within 30 days of receipt.
COMMENTS AND QUESTIONS
DECLARATION OF CONSENT
You may withdraw this consent at any time by notifying us at email@example.com, or by writing to Logitech Ltd, Erskine Ferry Rd, Old Kilpatrick, Glasgow, G60 5EU, Scotland, UK.